Ed Prins
Financial Services Manager
Heineken
One of the world’s leading brewers, Heineken Nederland took the decision to consolidate its IT, HR Facilities Management and Finance functions into a single Shared Service Center (SSC) environment which would service the 25 business and sales units across the country. One of the key aims was to deliver efficiencies in the SSC Accounts Payable department, which handles 430.000 purchases invoices every year, many of which were still paper based. The goal was to reduce the time and resource dedicated to the manual processing of these invoices and to create an end-to-end automated invoice processing solution, from scanning, order matching through to archiving.
Key Challenges
- Improve Accounts Payable processes to deal with 430.000 purchase invoices per year in Heineken Shared Service Center
- Integrate invoice processing solution with complex IT environment, including five separate ERP instances
- Automate electronic and paper invoice matching to dramatically reduce time and resource spent on invoice approval workflow
The solution: Basware Order Matching
Having looked at the solutions available, Heineken selected Basware Invoice Processing and Basware Order Matching to deliver the control and efficiency the AP department required. The solution was particularly strong in two key areas for Heineken; Basware anyERP provided easy integration with Heineken’s multiple ERP systems, and Basware Order Matching delivered the accuracy and speed of invoice processing to streamline the AP department workflow.
Key Benefits
- 93 % of order-related electronic invoices now matched automatically (3-way matching)
- 75 % of order-related paper invoices, processed by Basware Order Matching, are matched automatically (3-way matching)
- Time to approval for order-related electronic invoices reduced by 95%
- Seamless integration with multiple ERP systems (two SAP 4.5 systems, SAP 4.7 and 5.0 as well as in-house system, Proost)